AIM System Down
This is for AIM being down, not general support questions. In an after hours situation we will do our best to get back to you to help resolve your issue. Please note that in some situations, hardware failure for example, a restore from your backup may be required. If this is during regular business hours Monday - Friday 8 am - 5 pm CST, or during our extended support hours (M-F 5 - 8 pm CST and Saturday 9 am - 4 pm CST) call our support line 563-556-3556. Otherwise submit the issue here and we will contact you as soon as we are able. If you are not currently on one of our Gold or Platinum Maintenance Plans or AIM is not completely down, you agree to pay $150 by submitting this issue. With extended calls, additional fees may apply.
