Music Store Point of Sale

"Robert M. Sides Family Music Centers services a large part of Pennsylvania and has been doing band instrument rentals for many years. In 2008 we went live with the Active-e C2B rental module linking our website with our AIMsi POS system. Right out of the gate it was a success and we have seen an increase in on-line rentals every year since. This past fall close to 20% of all our rentals were done on-line. C2B gives us extreme flexibility to deal with customers that cannot get to our stores but are still in need of our service. After the initial set up, maintaining the system has been a breeze. Thank you Tri-Tech for thinking of ways to make the school music dealers job a little easier."

"We have received an overwhelming response from our customers since we launched on-line rentals in the spring of 2008. Since our launch, we have received on-line rentals almost everyday and nearly every hour of the day. On-line rentals have eliminated the paper trail, reduced printing costs, reduced contract processing time and increased our efficiency. It's packed with features and flexibility. We are truly thrilled with being able to offer our customers this technology that puts us ahead of our competition."

"Ward-Brodt Music has been renting band and orchestra instruments for a long time. With the advancement of technology it is imperative that you have a reliable tool to help serve customers at their needs and expectations. Using the AIMsi C2B rental module as that tool allows us to give outstanding customer service. Now customers who live a distance from our store location can receive the same service as our walk in traffic. The rental module also automates the process for us, reducing administrative overhead which helps keep our rental rates reasonable for the customer. Thank you Tri-Tech; for staying on top of technology and allowing us to serve our on-line customer with ease and efficiency."

"On-line access to their account with the ability to make payments on-line is probably the most popular part of our website for our customers. Since the beginning of the year, we have been able to process $36,000 in payments through this application. We LOVE the interface in AIMsi to handle these payments. It is so easy and takes almost no time! Customer feedback has been very positive - they love being able to make payments on-line. Let's face it... This is something that most consumers expect from a company."

"Robert M. Sides Family Music Centers services a large part of Pennsylvania and has been doing band instrument rentals for many years. In 2008 we went live with the Active-e C2B rental module linking our website with our AIMsi POS system. Right out of the gate it was a success and we have seen an increase in on-line rentals every year since. This past fall close to 20% of all our rentals were done on-line. C2B gives us extreme flexibility to deal with customers that cannot get to our stores but are still in need of our service. After the initial set up, maintaining the system has been a breeze. Thank you Tri-Tech for thinking of ways to make the school music dealers job a little easier."

"We converted to Tri-Tech / AIMsi in 1995, and as a result we have completely taken control of our business both operationally and financially. Their full service package which includes both a strong retail POS system as well as robust B2B & C2B on-line systems, has helped us profitably gain market share over the last 21 years. We work with many service providers, and the people at Tri-Tech have unquestionably been committed business partners to us during this time."

"AIMsi has really allowed us to keep better track of our print music inventory, and has really helped our employees in searching for titles and ordering music. We love that we can email purchase orders directly to the publishers with just the click of a button! The active-e feature is great as we can import new titles directly from publishers and have them active on our website. Active-e has also greatly improved our keeping up on price changes and making sure we don't have old prices in our system!"

"In 1986, Jim's Music was founded in Escanaba, MI. When we finally expanded to another location we realized that we needed a better POS system to grow with us. We discovered AIMsi at summer NAMM in 2005 as we were contemplating adding a third location. AIMsi had the best features and value on the market and we decided to make the jump to this POS. AIMsi has helped us go from two to four stores in the last ten years, and in that time we've gone from five to over thirty employees. Over the years we have purchased and implemented all the modules that AIMsi has to offer; it handles our on-line rentals, e-commerce integration, and the B2B portion has been a huge time saver maintaining our inventory. We just started this year to do the on-line Scheduler, which has worked well for setting lessons up from our website. One of the best resources we have had was TriTech's knowledgeable support staff, and I can't say enough nice things about Josh, Brian, Travis, or Casey and all the help they have provided over the years. We are very happy with AIMsi and the support it has provided and would highly recommend it for anyone in the music industry. "