Tech Issues? We’re
Here to Help
Master AIM with assistance from our world-class support team
Master AIM with assistance from our world-class support team
Combining the expertise of an industry leader with the relationships and attention-to-detail you’d expect from a small business, Tri-Tech delivers superior customer support for your software, hardware and networking needs. As a family-owned company, we treat our clients like one of our own and resolve troubleshooting requests promptly and efficiently.
Seasoned retailers like Dean Hertert depend on Tri-Tech for everything from inventory management to finances and supplier relations. Running what’s been voted the best bike shop in Dayton, OH, was a challenge for Dean — until he found AIM. As CFO of K&G Bike Center, he now operates his business as a seamless entity with full control of all backend operations, and he couldn’t do it without Tri-Tech's robust POS capabilities.
Need more support? Tri-Tech University will turn you and your staff into AIM experts. Through various one-on-one training courses, our technology professionals help teams navigate all software features with efficiency and skill, both virtually and in person.
Set up a video call with our experts for online training tailored to your functionality needs. Sessions are recorded for later access.
Access brief training videos in the AIM Member Portal at any time for assistance with specific software functions. You must have a current maintenance agreement.
Expand your team’s AIM capabilities with exceptional in-house tech maintenance.
Members can find video tutorials, product documentation, support requests and more here.
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