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What’s Included in Your Platinum Maintenance Support Plan:

Two FREE months of Platinum Maintenance after purchasing AIM software.

Discounted software upgrades upon continuation of Platinum Maintenance plan.

On-call access to our team from 8 a.m. to 5 p.m., Monday through Friday, plus extended access from 9 a.m. to 4 p.m. on Saturdays.

Ability to schedule video or phone meetings with any support team member.

Access to the Tri-Tech Forum, which consists of like-minded businesses sharing best practices, asking questions and giving advice.

Unlimited technical support for all AIM components, features, uses and applications.

Yes. Currently we have retailers running it over Remote Desktop Services and Citrix.

Yes, AIM allows the setup of groups much like Windows security to grant permissions to modules, reports and actions such as viewing cost.

A complete list of system requirements can be found by System Requirements.

The software can be installed and run on current Windows systems.
Linux (not supported) can be used as a file server but AIM will not run on it.

AIM encompasses a very powerful security menu that will allow you to block specific employees or groups of employees from certain menu options.

AIM is installed only on the server. All other machines access the application from the server through the network.

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