Here for you! Friendly, reliable and accessible support.
Call sales at 800-670-1736 for pricing and to sign up for a contract.
Call 563-556-3556 for support.
Technical Support and Assistance is available during the following times:
Monday through Friday : 8:00 AM - 5:00 PM Central Time.
What Technical Support covers : Our Technical Support and Assistance consists of unlimited technical support covering all components and features of the program, use and application. The greatest majority of technical support issues are resolved over the phone with a single call.
What Technical Support does not cover: We cannot accept the responsibility of providing technical support on software from other vendors, including Windows and the various Internet browsers, Networking setups and Hardware items in general. Tri-Tech does offer separate support for hardware, printer & networking issues as our goal is to cover any issues you are experiencing with one phone call as we care about your success and know your time is valuable! Please visit our First Call IT Service page for more information.
"How to" training is not covered under normal technical support. Tri-Tech will provide this training at an hourly rate by appointment only. Please visit our Tri-Tech University information page for AIM training options. Tri-Tech reserves the right to make policy changes.